Privacy Policy

 

    • The personal data we collect

    • Cookies

    • How this data is used

    • Who has access to the data

    • The rights of our users

  • In order to give you the best possible experience when working with ADHDivity, we automatically collect & store information when you contact & work with us.

    • Website visitors: IP address, browser type, device information, cookies, and analytics data.

    • Coaching clients: contact details (data such as name, email address, physical address, number or other contact information), emergency contact details, session notes, and any information you choose to share during sessions.

    • Communications: Records of emails, enquiries, and feedback.

    • Payment records (invoices, transactions)

  • Our website may use cookies to enhance user experience. Cookies are small pieces of data stored on a user's device by a web browser. While cookies themselves do not contain personal information, they may be linked to personal data that we collect and process.

    We use cookies for the following purposes:

    • Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

    • Analytical Cookies: These cookies allow us to analyse how users interact with our website, including which pages are visited most often and how users navigate our site. This information helps us improve our website and tailor our services to better meet user needs.

    • Marketing Cookies: We may use marketing cookies to track user activity across different websites, allowing us to display targeted advertisements that are relevant and engaging to individual users.

    By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You can control and manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website and your user experience.


  • We use the information that you have given us to ensure that we are providing you with the best possible service. Your personal information enables us to contact you, refer you onto other members working alongside ADHDivity & provide services effectively.

    Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

    • Performance of a contract: To deliver coaching services you have requested.

    • Consent: For marketing communications and processing sensitive information (you may withdraw consent at any time).

    • Legitimate interests: For website analytics and business operations, balanced against your rights and interests.

    • Legal obligations: Where required by law or regulation.


  • Your information is stored securely on password-protected systems provided by trusted third parties (e.g. Coach Accountable, Squarespace, Google Workspace). We keep contact information & characteristics for as long as is necessary or appropriate in accordance with this privacy policy. We will then dispose of your information by removing your profile from our database along with any personal records.

    • Your right of access - You have the right to ask us for copies of your personal information.

    • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

    • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

    • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

    • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

    • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

    You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

    Please contact us at Kasia@ADHDivity.uk, 63 Bedford House, Onslow Street, Guildford, Surrey, GU1 4TL if you wish to make a request.


  • If you have any concerns about our use of your personal information, you can make a complaint to us at Kasia@adhdivity.uk, 63 Bedford House, Onslow Street, Guildford, Surrey, GU1 4TL.

    You can also complain to the ICO if you are unhappy with how we have used your data.

    The ICO’s address:       

    Information Commissioner’s Office

    Wycliffe House, Water Lane

    Wilmslow, Cheshire

    SK9 5AF

    Helpline number: 0303 123 1113

    ICO website:https://www.ico.org.uk

  • Name: Kasia Lubowiecka

    Address: 63 Bedford House, Onslow Street, Guildford, Surrey, GU1 4TL

    E-mail: Kasia@adhdivity.uk

    Website: www.adhdivity.uk